The value of Feedback 

* Students receive immediate feedback from the SPs unique perspective on what they saw, heard and experienced during an encounter 

* This feedback gives the student valuable information about the effectiveness of their interviewing and communication skills 

* The student and SP can choose to return to a difficult part of the encounter and try something new, so that even when a student is struggling with communication, they have the opportunity to practice and try again within a safe environment 


How do SPs know what to do? 

SPs are carefully trained for a role by reviewing and practicing a written scenario with a trainer. A typical medical scenario includes background history of the patient and the symptoms associated with the presenting complaint. During the training, the SPs and trainer will practice a variety of encounters so that the SP is prepared for a variety of possibilities. All of our roles are clinically based on real patients.